Effective Date: July 13, 2026
Company: Aldura Trading & Marketing W.L.L. (Doha, Qatar)
Website: https://alduratrading.com
At Aldura Trading & Marketing W.L.L. ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal and corporate data. This Privacy Policy outlines how we collect, use, process, and protect the information you provide when you interact with our website, request IT hardware quotes, or engage our digital services, in strict compliance with the State of Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016).
1. Information We Collect
Because we operate primarily as a B2B IT distributor and software systems integrator, the data we collect is generally commercial in nature. We may collect the following:
- Identity & Contact Data: First and last name, corporate email address, phone number, company name, and job title when you submit a query through our "Contact Us" or "Request a Quote" forms.
- Technical & Usage Data: IP addresses, browser types, time zone settings, and operating systems automatically collected when you interact with our web portal.
- Commercial Data: Details regarding your IT infrastructure requirements, hardware preferences, or software licensing needs (e.g., Al Ameen ERP deployment specs) provided during consultations.
2. The Lawful Purpose of Processing Your Data
We only process your data when we have a legitimate, lawful basis to do so. Your information is used to:
- Fulfill Requests: Generate accurate hardware quotes, configure custom IT solutions, and respond to your direct technical inquiries.
- Operational Communication: Send order confirmations, logistics tracking for hardware delivery, and software license key issuances.
- Direct Marketing: Provide updates on new IT vendor partnerships, cybersecurity alerts, or hardware promotions. Note: We will only send marketing communications if you have explicitly opted in, and you may withdraw this consent at any time.
3. Data Sharing and Third-Party Disclosures
Aldura Trading does not sell, rent, or trade your personal or corporate data. We only share information with trusted third parties necessary to fulfill our commercial agreements:
- Logistics & Courier Partners: To facilitate the physical delivery of servers, networking equipment, and computer hardware to your facilities.
- Primary IT Manufacturers / Software Vendors: In specific cases, we may need to register your company details with original equipment manufacturers (OEMs) to activate enterprise warranties or generate official software EULAs.
- Legal Authorities: We may disclose information if mandated by Qatari law or upon receiving a binding request from competent government authorities in the State of Qatar.
4. Data Security & Storage
We implement industry-standard administrative, technical, and physical security measures designed to protect your data against unauthorized access, loss, or alteration.
- All data submitted through our website is encrypted using standard SSL protocols.
- Internal access to client data is strictly limited to authorized sales engineers and technical staff handling your account.
- Data Retention: We retain your contact and commercial data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with Qatari legal and tax retention mandates.
5. Your Data Privacy Rights
Under Qatar’s PDPPL, you hold specific rights regarding your personal information. You have the right to:
- Access & Review: Request a copy of the data we currently hold about you or your business.
- Correction: Request that we correct any inaccurate, incomplete, or outdated information.
- Erasure: Request the deletion of your data once the purpose for its collection has ceased, or if you withdraw your consent.
- Withdraw Consent: Opt out of receiving any further electronic marketing communications at any time.
6. Updates to This Policy
We reserve the right to update or modify this Privacy Policy as our internal processes evolve or as Qatari privacy regulations change. We will notify users of any significant changes by posting the revised policy on this page with an updated "Effective Date."
7. Contact Our Privacy Team
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact us at:
- Aldura Trading & Marketing W.L.L.
- Address: Block 20, Safwa Building, Barwa Commercial Ave, Jabal St, Doha, Qatar
- Website Contact: https://alduratrading.com
